Our policy lasts 20 days. If 20 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards.
- Downloadable software products.
- Some health and personal care items.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been
opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to
our error.
Any item that is returned more than 20 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that
we have received your returned item. We will also notify you of the approval or rejection
of your refund.
If you are approved, then your refund will be processed, and a credit will automatically
be applied to your credit card or original method of payment, within a certain amount of
days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is
officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact
us at contact@pesoapparel.in.
Sale items (if applicable)
Saled items are also refundable within 15-20 days of purchase.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for
the same item, send us an email at contact@pesoapparel.in and send your item to:
Bidurkarta Chowmuhani, Krishna Nagar, Agartala, Tripura 799002.
Shipping
To return your product, you should mail your product to: Bidurkarta Chowmuhani,
Krishna Nagar, Agartala, Tripura 799002.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping
will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach
you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping
service or purchasing shipping insurance. We don’t guarantee that we will receive your
returned item.
